Frequently Asked Questions
What counts as a notification?
Each Discord message posted by a notification rule counts as 1
notification. If multiple rules match the same Notion event, each
post counts separately. Commands like /notion create-task and button
interactions don't count toward your limit.
How does the 14-day trial work?
Start using NotiCord immediately with all Starter features included.
No credit card required to begin. After 14 days, you'll be prompted
to add payment to continue using the service. Cancel anytime before
the trial ends with no charge.
Can I change plans later?
Yes! Once Standard, Pro, and Enterprise plans are available, you'll
be able to upgrade or downgrade at any time. Changes take effect on
your next billing cycle.
What happens if I exceed my notification limit?
You'll receive a warning when you reach 80% of your monthly limit.
At 100%, new notifications will be paused until your next billing
cycle or you upgrade to a higher plan. Commands and quick actions
continue to work normally.
What counts as a user?
A user is anyone who has linked their Discord and Notion accounts within
your subscription. The user limit applies to linked identities, not to
the total number of Discord server members. Unlinked members can still
see notifications and use basic commands.
Do you offer refunds?
All payments are non-refundable except as required by applicable law.
We encourage you to use the 14-day free trial to evaluate the service
before subscribing. You can cancel your subscription at any time, and
your access will continue until the end of the current billing period.
When will Standard/Pro/Enterprise plans be available?
We're launching with the Starter plan to validate product-market
fit. Higher tiers will be available based on customer demand. Join
our Discord community to stay updated on new features and plan
releases.
