🔒 Privacy Policy

Last updated: January 17, 2025

1. Who We Are

This privacy policy applies to NotiCord, operated by:

2. What Data We Collect

When you join our waitlist, we collect:

• Email address - to notify you about NotiCord's launch and updates
• Use case information - to better understand our users (optional)
• Technical information - IP address, browser details, and referrer for analytics
• Timestamp - when you joined the waitlist

3. How We Use Your Data

We use your information to:

• Send you launch notifications when NotiCord becomes available
• Provide product updates and relevant announcements
• Understand user needs to improve our product
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely on Microsoft Azure servers within the European Union. We use industry-standard security measures to protect your information.

5. Email Communications

We use SendGrid to send emails. By joining our waitlist, you agree to receive:

• Launch notifications
• Product updates
• Occasional relevant announcements

You can unsubscribe at any time using the link in any email we send you.

6. Your Rights (GDPR)

As an EU-based service, you have the right to:

• Access your personal data
• Rectify incorrect information
• Delete your data ("right to be forgotten")
• Portability - receive your data in a structured format
• Object to processing for marketing purposes

To exercise these rights, contact us at contact@firnity.com

7. Service Providers

We use the following service providers to operate our service:

• SendGrid - Email delivery
• Microsoft Azure - Website and database hosting (EU region)
• PostHog - Website analytics (EU servers)
• Google Analytics & Google Ads - Traffic analysis and advertising measurement

These providers process data on our behalf under data processing agreements and only for the purposes described in this policy.

8. Data Retention

We retain your waitlist data until:

• You request deletion
• You unsubscribe from our communications
• 3 years after our last contact with you

9. Cookies and Analytics

We use analytics tools to improve our service and measure marketing effectiveness:

Analytics Services We Use:

• PostHog Analytics: We use PostHog (EU servers) to understand how users interact with our service. This includes page views, feature usage, and conversion tracking. PostHog data is stored in the EU and we use memory-only storage (no cookies).
• Google Analytics: We use Google Analytics to understand website traffic, user behavior, and content performance. This helps us improve the user experience and website performance.
• Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This helps us understand which ads bring users to our waitlist.

What We Track:

• Page views and navigation patterns
• Waitlist signup conversions
• Time spent on pages
• Traffic sources (how you found us)
• Browser and device types (for compatibility)
• Geographic location (country/city level only)

Your Privacy Choices:

• Opt-out of Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Block all tracking: Use privacy-focused browsers (like Brave) or browser extensions that block tracking scripts
• Do Not Track: We respect Do Not Track browser settings where technically feasible

Important: We do NOT sell or share your personal data with third parties for their marketing purposes. Analytics data is used solely to improve our service and measure our marketing effectiveness.

10. Changes to This Policy

We may update this privacy policy occasionally. We'll notify waitlist members of significant changes via email.

11. Contact Us

For any privacy-related questions or requests, contact us at: